Having bought a flat from Ressance, they have managed the tenancy of that flat for two years. During that time they have been nothing other than polite, professional and helpful. Alice, in particular, has been extremely helpful and always quick to respond to my queries efficiently and competently. A great service and thank you.
Excellent. I genuinely struggle to give 5* however, the whole package has very much warranted this score.
The finish & build quality of our property is outstanding. We had viewed a few developments including Berkeley & the quality of Ressance surpassed even these high end developers. Our "snag list" was written on a post-it note, although saying that the carpet probably could have been laid better. But that is the only big issue we have had. We love the design, Ressance have clearly tailored their product for the market & modern family living. The lay out of the house just works & flows seamlessly.
When looking at other new build developments we were instantly compromising on storage, the garden & privacy as they squeeze as many properties in as possible. Not with Ressance, I was blown away by the size of the garden & not be over looked.
Sales Process & Support. Probably a lot of peoples most important aspect when buying their home. Ressance offered all the financial help products on the market & relevant advice for our circumstance. Alice was, simply put, fantastic & took a lot of the stress out of the process. Kept us updated with how things were progressing with the Sale & when we could expect to move in. Clearly, doing a lot of coordinating in the background & when I did have a query she responded instantly with what I was after. What really impressed me was that near completion we had an admin error, which was potentially going to scupper the whole deal. Alice calmly took the issue off my hands & spoke with all relevant parties, got the issue resolved all within 30 minutes.
All in all we couldn't be happier with our Ressance home. Throughly recommend.
Me and my partner have both rented a property and very recently bought a property through Ressance. We can’t fault their customer service and attention to detail with understanding their customers needs. I highly recommend Ressance to anyone looking to buy or rent a good quality property!