This is a great company. We have lived in one of their properties for five years. Whilst the house was newly built, we had none of the issues that often accompany a new build. Adam Smith, who leads their excellent customer service team, made frequent contact with us during the first few months to check all was well. From our experience: Ressance build high quality homes.
I have just recently purchased an apartment from Ressance and I would thoroughly recommend them, especially Alice. She was absolutely brilliant throughout the buying process, especially as I was on a tight timescale as I wanted to move in before Christmas and this never would have happened without Alice’s help! Can’t thank her enough.
Any snagging issues are always dealt with quickly and efficiently by Adam also.
We have recently purchased a house with Ressance and they have been amazing. The house itself is built to an amazingly high standard and fixtures and fittings inside are beautiful. Dealing with Ressance as a company has been an absolute pleasure and they have gone above and beyond to help make our purchase happen. Alice is lovely and makes everything at a stressful time so much easier.
I recently purchased an apartment with Ressance. I had a great experience and would like to thank Alice for all her help and guidance throughout the process.
The apartment is wonderful and finished to an excellent standard. I would strongly recommend Ressance to any first time buyers.
Great service, always kept me updated and the aftercare has also been great. Thank you!
Alice at Ressance was extremely helpful through the process of buying the house at the Ashes. After the purchase any minor snags were quickly dealt with. As an architect myself I can only praise the high quality of design, generous spaces and overall quality of the construction.
I work with Ressance in their legal team dealing with the sale of their plots at various different developments. They are always very easy to deal with and make the plot sales process much smoother. Their focus is always their buyers and providing the best possible service to ensure the process is as stress-free as possible and their new home is to their satisfaction. Overall, a very professional and personable developer who goes the extra mile for their clients.
We are really happy with our house purchase of The Ashes. The sales process was well-managed and we had support from the team at every stage. Since moving, our snagging points were dealt with promptly and the decorators were very helpful. We love our house, it has great storage, the kids each have their own room and there’s no fighting over the bathroom now! We are well positioned between town, Farnham park, supermarkets, David Lloyd, nursery and a quick route out onto the A31 towards London.
We have recently bought a new build apartment through Ressance and I couldn’t recommend them enough! Alice and her team have been absolutely fantastic and communication has been 100% at all times, which was especially helpful as first time buyers. We had some stresses towards the end of the process with completing and Alice completely put our mind at ease and did everything she could to get everything sorted. Many thanks again, from Emily and Jack.
Having bought a flat from Ressance, they have managed the tenancy of that flat for two years. During that time they have been nothing other than polite, professional and helpful. Alice, in particular, has been extremely helpful and always quick to respond to my queries efficiently and competently. A great service and thank you.
Excellent. I genuinely struggle to give 5* however, the whole package has very much warranted this score.
The finish & build quality of our property is outstanding. We had viewed a few developments including Berkeley & the quality of Ressance surpassed even these high end developers. Our "snag list" was written on a post-it note, although saying that the carpet probably could have been laid better. But that is the only big issue we have had. We love the design, Ressance have clearly tailored their product for the market & modern family living. The lay out of the house just works & flows seamlessly.
When looking at other new build developments we were instantly compromising on storage, the garden & privacy as they squeeze as many properties in as possible. Not with Ressance, I was blown away by the size of the garden & not be over looked.
Sales Process & Support. Probably a lot of peoples most important aspect when buying their home. Ressance offered all the financial help products on the market & relevant advice for our circumstance. Alice was, simply put, fantastic & took a lot of the stress out of the process. Kept us updated with how things were progressing with the Sale & when we could expect to move in. Clearly, doing a lot of coordinating in the background & when I did have a query she responded instantly with what I was after. What really impressed me was that near completion we had an admin error, which was potentially going to scupper the whole deal. Alice calmly took the issue off my hands & spoke with all relevant parties, got the issue resolved all within 30 minutes.
All in all we couldn't be happier with our Ressance home. Throughly recommend.
Me and my partner have both rented a property and very recently bought a property through Ressance. We can’t fault their customer service and attention to detail with understanding their customers needs. I highly recommend Ressance to anyone looking to buy or rent a good quality property!