Why Buy New?

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OF MIND BUT YOU CAN
YOU CAN’T BUY PEACE
BUY NEW
The quality of house building has
years. According to the most recent
industry survey, around 90% of home
homes that they’d recommend their
builder to a friend.
But peace of mind is more than just
knowing that you’re buying quality
and getting great value for money.
the product you’re buying and
knowing, should anything happen,
that you’re protected.
That’s where the Consumer
Code for Home Builders and
the 10 Year Home Warranty
come in.
CONSUMER CODE FOR
HOME BUILDERS
An industry-led Code of Conduct for
builders, this was developed tomake
the home buying process fairer and
more transparent for purchasers.
It applies to all home builders
registered with the UK’s main new
home warranty providers and
consists of 19 requirements and
principles that home builders must
meet in their marketing and selling
of homes and their after-sales
customer service.
The aim of the Code is to ensure all
new home buyers are:
• Treated fairly and know what levels
of service to expect.
• Given reliable information about
their purchase and their consumer
rights before and after theymove in.
• Able to access speedy, low-cost
dispute resolution arrangements
to deal with complaints.
10 YEAR HOME WARRANTY
A warranty gives you peace of
mind, knowing that should anything
untoward happen to your new
home, you won’t be left to pick up
Before completion
After exchange of contracts, you’re
covered if your builder is not able to
start or complete the home due to
insolvency or fraud.
During this period your builder
is responsible for putting right
defects or damage to your home
and its common parts, caused by
a failure to build to the current
standards. They must do this within
a reasonable timeframe and at their
own expense.
Years 3 to 10 after completion
The warranty-provider insures
your home to cover the cost of
putting right physical damage in
starts two years after the date on
You’re also covered if alternative
accommodation is required while
repair work is taking place.
Your warranty does not
cover general wear and tear,
condensation, normal shrinkage,
cosmetic damage or damage
arising from failure to maintain the
property. Refer to the full policy
document for detailed information
on what is covered, and all the
exclusions and limitations that apply.
CONSUMER
CODE
10 YEAR HOME
WARRANTY
YOU CAN REST ASSURED
For more information about new homes,
please speak to a Sales Consultant or visit
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